Terms of Use

Welcome to Inner Cozy (innercozybd.com). By accessing or using our website, you agree to comply with and be bound by the following Terms of Use. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing or using innercozybd.com, whether as a registered or guest user, you agree to these Terms of Use and all related policies, including our Privacy Policy.
If you do not agree with these terms, please do not use our website or services.

Inner Cozy reserves the right to modify or update these Terms at any time. Continued use of the website after changes are posted will be considered acceptance of the updated terms.

2. Eligibility

Use of this website is available only to individuals who are legally capable of entering into a binding contract under the Contract Act, 1872.

  • Users must be 18 years or older to place an order on this website.
  • If you are under 18 years old, you may use the website only under the supervision of a parent or legal guardian.
  • Inner Cozy reserves the right to refuse service, terminate accounts, or cancel orders if eligibility requirements are not met.

3. Communication

By using our website or contacting us through phone, email, or social media, you consent to receive communications from Inner Cozy.

These communications may include:

  • Order confirmations
  • Delivery updates
  • Customer service messages
  • Promotional offers and marketing messages

Communication may be sent through SMS, phone calls, email, or website notifications.

4. User Account and Responsibilities

You may browse our website as a guest user, but certain features may require account registration.

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activities under your account

If you suspect unauthorized access to your account, you must notify us immediately.

Inner Cozy is not responsible for any loss resulting from unauthorized use of your account.

5. Orders and Payment

Placing an order on our website represents an offer to purchase a product.

After placing an order, you will receive an order confirmation via SMS or email. This confirmation only acknowledges receipt of your order and does not guarantee acceptance.

Inner Cozy reserves the right to:

  • Cancel orders due to product unavailability
  • Cancel orders due to pricing errors
  • Limit quantities purchased per customer

Currently, Cash on Delivery (COD) is the primary payment method for orders placed through our website.

6. Pricing and Product Information

We strive to ensure that all product details, images, and prices displayed on the website are accurate.

However:

  • Product images are for illustrative purposes only and may slightly differ from the actual product.
  • Prices may change without prior notice.
  • In case of a pricing error, Inner Cozy reserves the right to cancel the order or correct the price before delivery.

7. Intellectual Property

All content on innercozybd.com, including:

  • Logos
  • Product images
  • Website design
  • Text and graphics

are the property of Inner Cozy and protected by copyright laws.

You may not copy, reproduce, distribute, or use any content from this website without prior written permission from Inner Cozy.

8. Website Availability

Inner Cozy may occasionally suspend or restrict access to the website for:

  • Maintenance
  • System updates
  • Technical issues

We will not be liable for any loss or inconvenience caused by temporary unavailability of the website.

9. Third-Party Links

Our website may contain links to third-party websites or services.
Inner Cozy does not control or take responsibility for the content, policies, or practices of these external websites.

Users access third-party websites at their own risk.

10. Limitation of Liability

Inner Cozy will not be responsible for any direct or indirect loss, damage, or inconvenience resulting from:

  • Use of the website
  • Delayed deliveries
  • Incorrect product usage
  • Technical issues beyond our control

11. Termination

Inner Cozy reserves the right to terminate or suspend access to the website or user accounts if any user violates these Terms of Use or engages in fraudulent or harmful activities.

Users may also discontinue use of the website at any time.

12. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of Bangladesh. Any disputes arising from the use of this website will be subject to the jurisdiction of the courts of Bangladesh.

Thank you for visiting Inner Cozy.
We appreciate your trust and are committed to providing a comfortable and secure shopping experience.